WHO WE ARE
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About Us
Real People is a non-deposit taking financial solutions provider for businesses. At Real People we target the mass market with a particular interest in the Small and Medium Enterprises sector in Kenya.
We started operations in Kenya in 2006. From our head office in Nairobi, we serve these markets through a network of 7 branches and satellite offices in Kenya.
Our operations are built on a focused portfolio of businesses. Our services are anchored on the provision of responsible finance solutions to individuals and businesses through tailored products such as Business Finance Loan Facility and Asset Finance Loans.
Our Vision and Values
Our vision is ‘Sustainably Improving Lives’. We aim to achieve this through a set of values that we cherish as a corporate citizen. These values include teamwork, customer centred, self-improvement, respect, partnership and innovation.
RPKL Core Values
SELF-IMPROVEMENT
We each take responsibility for our own development
We empower each other to set and realise ambitious goals
We recognise, appreciate and reward people for taking ownership
We use every opportunity to coach, mentor and learn from each other
CLIENT-CENTRED
We take care to deeply understand our clients’ needs
We are aware of what is happening in the market and respond appropriately
All our plans, decisions and processes are focused on achieving successful client outcomes
We treat our clients with dignity and respect
RESPECT
We seek first to understand before being understood
We listen, engage constructively and are open to different perspectives
We treat each other with dignity and have zero tolerance for abuse, irrespective of status
We show respect for one another through being prepared, organized and punctual.
INNOVATION
Our innovation and change is focussed on what best serves our clients’ needs
We continuously seek better or new ways, continuously asking “why”
We are responsive and adaptive to changes around us
Innovative decision-making is backed by thorough research and analysis
PARTNERSHIP
We work towards sustainable, mutually beneficial relationships with our internal and external stakeholders
We collaborate, seeking to understand each other
We strive for participation and transparent interactions
TEAMWORK
We choose to work collectively, trusting and holding each other accountable
We recognise and build on each other’s strengths and complement for our weaknesses, valuing diversity
Our teams are built on trust, honesty and the willingness to engage in candid discussions
We remember to have fun, together
Real People Kenya Limited is a public company registered under the Companies Act and subscribes to the highest standards of corporate governance. Our stakeholders include a wide variety of people and entities: our clients, our staff members, our funders, our shareholders, our suppliers, our regulators, the communities where we provide services, and the government. They all deserve our best endeavours to act correctly and sustainably.